Last updated: November 11, 2026
System Distro INC, trading as ShopNomads (“we,” “us,” or “our”), operates shopnomads.com. This policy explains how we handle personal information when you visit our website, shop with us, contact us, or subscribe to our communications.
Information we collect
Depending on how you interact with us, we may collect:
- Contact details, including your name, email address, telephone number, and billing or delivery address.
- Order information, including purchases, payment confirmations, deliveries, returns, exchanges, and warranty claims.
- Account and communication information, including account preferences, customer-service messages, reviews, and information you choose to provide.
- Marketing preferences, including email and SMS subscriptions, consent records, and unsubscribe requests.
- Website information, including your IP address, device and browser information, cookie identifiers, pages and products viewed, shopping-cart activity, and interactions with our website or advertising.
We collect information directly from you, through website technologies, and from providers involved in delivering our services.
Payment credentials are processed by the payment provider you select. We receive the transaction information made available to us to manage purchases, refunds, and fraud prevention.
How we use information
We use personal information to:
- Process payments and fulfil orders.
- Arrange shipping, pickup, customs clearance, returns, exchanges, and warranty support.
- Manage accounts and respond to customer inquiries.
- Send order confirmations and service updates.
- Send marketing communications where permitted and manage subscription preferences.
- Measure advertising, understand website use, and improve the shopping experience.
- Prevent fraud, protect our services, maintain business records, and meet legal obligations.
When we share information
We share information with providers that support our business, including payment processors, delivery and customs providers, customer-support services, review platforms, email and SMS providers, and analytics and advertising partners.
The information shared depends on the service involved. For example, delivery providers receive information needed to deliver your order, while advertising partners may receive browsing identifiers and purchase events to measure campaigns or personalize advertising.
Some providers also process information for their own purposes under their privacy policies.
We may disclose information where required or permitted by law, to protect rights and security, to professional advisers, or in connection with a business transfer.
Shopify: Our store is hosted by Shopify, which processes information to provide our website, checkout, and related services. Shopify also processes information from interactions with our store, other merchants, and Shopify to support enhanced services, including personalization and advertising. See the Shopify Consumer Privacy Policy and Shopify Privacy Portal.
Cookies, analytics, and advertising
We and our providers use cookies, pixels, and similar technologies to operate shopping features, remember preferences, understand website activity, and support advertising.
We use Microsoft Clarity to understand website interactions through features such as heatmaps and session replays. See the Microsoft Privacy Statement for information about Microsoft’s processing.
Some advertising disclosures may be considered a “sale,” “sharing,” or targeted advertising under applicable privacy laws, even when no money changes hands.
Where available, you can manage preferences through our cookie banner and Your Privacy Choices page. Shopify’s privacy controls process Global Privacy Control signals where applicable. Choices may be specific to your browser or device.
Your browser and advertising-platform settings may provide additional controls. Blocking cookies can affect shopping features. Contact us if you need help exercising your choices.
Email and text messages
We send marketing emails and text messages subject to applicable consent requirements. Marketing consent is not a condition of purchase.
You can unsubscribe from marketing emails using the link in the message. For SMS marketing, reply STOP to unsubscribe or HELP for assistance, or contact us using the details below. Message frequency varies, and message and data rates may apply.
Messaging providers help deliver communications and manage subscriptions and consent records. Consent to our SMS program does not authorize unrelated businesses to send you their own marketing texts.
Opting out of marketing does not prevent necessary communications about an order, account, return, or other service you requested.
Processing outside Canada
Your personal information may be stored or processed outside Canada, including in the United States and other countries where our service providers operate. Information processed in another country may be subject to that country’s laws, including lawful access by government authorities.
For information about the countries involved and how our providers handle your information, contact sales@shopnomads.com.
Retention and security
We retain personal information for as long as reasonably needed to provide services, maintain required records, handle warranties and disputes, and meet legal obligations. Retention periods vary by record type and provider.
We may retain limited consent and unsubscribe records to respect your preferences. Information no longer reasonably needed is deleted or anonymized, subject to legal requirements and backup-retention processes.
We use reasonable safeguards appropriate to the information concerned. No transmission or storage system can guarantee complete security.
Your rights and privacy contact
Depending on applicable law, you may request access to or correction of your information, withdraw consent, request deletion or portability, restrict or object to certain processing, or opt out of qualifying advertising disclosures.
We may need to verify your identity before acting on a request. We respond within applicable legal deadlines and explain any lawful restrictions or reasons for declining a request. You may appeal a decision where applicable.
For requests, questions, complaints, or concerns about information provided by a child, contact:
ShopNomads — Privacy Contact
System Distro INC, trading as ShopNomads
Email: sales@shopnomads.com
Mail: 4603 Lakeshore Drive, Sylvan Lake, AB T4S 1C3, Canada
Please include “Privacy Request” in your email subject line. Avoid sending passwords or complete payment-card numbers by ordinary email.
For privacy questions or complaints, contact sales@shopnomads.com. You may also make a complaint to the appropriate privacy authority.
Public content and policy updates
Reviews and other information you submit for publication may be visible to others. External websites and independent services have their own privacy policies.
We may update this policy as our practices, services, or legal obligations change. We will update the date above and provide additional notice or obtain consent where required.