Nomads Online Return Policy
First off we love our customers. You guys are awesome and you are the reason why we are in business. This is our official return policy for all online sales. You can return your purchases for a full refund 7 days after you receive it. This means you have shipped it back within 14 days after you receive it. However, all returns are subject to a 10% restocking fee. You can return your product for Exchange or Credit up to 90 days after you receive it. Sale Item 30% or greater, swimwear, undergarments, glassware, pool supplies and Inflatables are not returnable. We are not responsible for the shipping to return a product to us in situations including, but not limited to: Ordering the incorrect size or color. We will not refund the original paid shipping amount on returns. To be eligible for a return, your item must be unused, tags on, original packaging and in the same condition that you received it.
Nomads In Store Return Policy
You can return your purchases for Exchange or In Store credit up to 31 days after original purchase date. Sale item 30% or greater are not returnable.
Nomads Return Policy for Gifts
If this item is a gift please let us know when the gift day is and you will have 7 days after the gift date. You can return your product for Exchange or Credit up to 21 days after gift date.
Nomads Christmas Return Policy
All Product Purchased in the month of December will have until January 5th to return product for full refund. You will have until January 15th to return product for Exchange or Credit.
Nomads Warranty Policy
If for any reason you feel that the product you purchased didn’t live up to your expectations please contact us for a warranty. Please send us pictures of the product and some focus shots of the area that is affected. We will review the product and determine if it is a warranty.
How do I start my return?
Email us at sales@shopnomads.com. Let us know what you want to return with your 4 digit order number that can be found in your order confirmation email. Please let us know why you want to return it (size, gift, warranty etc.) From here we will take over and make this painless.